Contract Logistics services from Johnson's Haulage

Service

Contract Logistics

A managed transport programme, run to your KPIs.

Overview

An ongoing, managed transport programme with agreed service levels, carrier management and regular KPI reporting, coordinated by a single Johnson's account contact.

Contract work is a commercial relationship rather than a series of quotes. Rates, service levels and reporting are agreed once, then held to.

Managed transport programmes
Agreed service-level KPIs
Carrier management
Regular performance reporting
Dedicated account contact
Continuous cost review
Contract Logistics operations coordinated by Johnson's Haulage
Contract Logistics operations coordinated by Johnson's Haulage

Typical requirements

What customers ask us to price.

  • Fixed lane rates covering a defined transport programme
  • Agreed service levels with performance reporting
  • Committed capacity on known peak days
  • Combined transport and storage under one agreement
  • Consolidated monthly invoicing against cost centres

Why Johnson's

A managed transport programme measured on results.

One programme, one contact

A single Johnson's account manager oversees the whole contract, rather than a different point of contact per booking.

Measured performance

Agreed KPIs covering on-time delivery, cost and service are reported on a regular schedule.

Carrier oversight

Carriers used on the programme are reviewed and managed against the agreed service standard, not booked ad hoc.

In depth

Contract Logistics services, explained.

Johnson's Haulage designs and runs contract logistics programmes for businesses that need their transport managed as an ongoing operation rather than a series of one-off bookings. As a logistics company coordinating an approved carrier network, we take responsibility for carrier management, service-level reporting and continuous improvement, under a single agreed contract and one point of accountability.

A transport programme, not a string of bookings

Contract logistics moves transport from an ad-hoc purchase to a managed programme. We agree volumes, routes, service levels and pricing structure up front, then run the day-to-day operation — booking capacity, managing exceptions and keeping your goods moving to plan.

Carrier management and approved network oversight

Rather than you sourcing and vetting individual hauliers, we manage the carrier relationships on your programme — checking operating credentials and insurance, monitoring performance and holding underperforming carriers to account, or replacing them within the network where necessary.

KPI reporting and regular reviews

Every contract logistics programme is run against agreed KPIs — typically on-time collection and delivery, damage and loss rates, cost per movement and documentation accuracy — reported on a regular cycle and reviewed with you to identify trends before they become problems.

A single account contact across the whole programme

Instead of a different contact for every booking, your contract is managed by one Johnson's account manager who understands your business, sites and priorities, and who coordinates the carrier network, reporting and problem-resolution on your behalf.

Coverage & capability

Where and how we deliver contract logistics.

Programme elements

  • Volume & lane planning
  • Carrier management
  • Rate & contract administration
  • KPI scorecards
  • Exception handling
  • Quarterly business reviews

Modes covered

  • UK road transport
  • European road transport
  • Pallet & parcel networks
  • Air & sea (via partners)
  • Warehousing (via partners)
  • Last-mile distribution

Typical programme sizes

  • Single-site regular distribution
  • Multi-site trunking networks
  • National distribution rollouts
  • Seasonal / peak programmes
  • Retail replenishment contracts
  • Manufacturing inbound & outbound

Who we help

Trusted by teams that can't afford to get logistics wrong.

Manufacturers

A managed inbound and outbound transport programme covering multiple sites and carriers under one contract.

Retailers & wholesalers

Ongoing distribution to stores or trade customers with agreed service levels and regular reporting.

Growing businesses

A structured transport contract that scales with volume without building an in-house logistics team.

Businesses exiting a fleet

A managed carrier-network alternative to running and maintaining an in-house transport operation.

FAQ

Contract Logistics — common questions.

Can't find your answer? Our planners answer every enquiry personally during office hours.

Ask an expert

The process

How a contract logistics booking works.

One point of contact from first enquiry through to proof of delivery — no handovers, no chasing.

  1. 1

    Analyse

    Volumes, lanes and current costs reviewed line by line.

  2. 2

    Propose

    A rate schedule and service levels built around your actual pattern.

  3. 3

    Mobilise

    Carriers briefed, references agreed and reporting set up.

  4. 4

    Operate

    Daily execution managed by your named account manager.

  5. 5

    Review

    Scheduled performance and cost reviews, with adjustments agreed in writing.

Explore more

Related services and where we can help next.

Looking for sector-specific support? See how we work with industries such as construction, retail and manufacturing businesses, or get in touch with our team to discuss your contract logistics requirements.

Ready to move?

Let's review your transport spend and build a managed programme around it.

  • Lane list with volumes and frequency
  • Required service levels and delivery windows
  • Storage requirements, if any
  • Reporting and invoicing preferences